ISO 9001 Quality Management Course

Aims of the ISO 9001 Course

Upon completion of the ISO 9001 course on quality management systems, participants will be able to:

  • Gain a deeper understanding of the requirements of the ISO 9001 standard.
  • Develop the skills to implement and maintain a quality management system in accordance with the ISO 9001 standard.
  • Gain a deeper understanding of management indicators, which are essential for the improvement required by the ISO 9001 quality management standard.
  • Enhance the effectiveness and efficiency of the ISO 9001 quality management system through the setting of objectives, monitoring and analysis of indicators, and the involvement of all staff in quality management.

ISO 9001 course methodology

ISO 9001 training can be delivered in-house, online or via a blended approach. The course is eligible for funding. The teaching is interactive, focusing on practical application and addressing specific needs. Upon successful completion, participants receive a certificate confirming they have completed the course.

As an ISO consultancy with over 25 years’ experience, we are familiar with a wide range of scenarios, enabling us to deliver a highly practical course tailored to your needs.

ISO 9001 Quality Management Systems course aimed at:

The ISO 9001 course is aimed at:

  • Managers and senior management who wish to learn how to make better use of ISO 9001 tools for continuous improvement.
  • Quality managers and middle managers who wish to refresh their knowledge of the ISO 9001 requirements and improve the effectiveness and efficiency of the certified quality management system.
  • Quality technicians and staff in general who wish to gain a better understanding of the requirements of the ISO 9001 standard and how a quality system affects them.

Course programme

The ISO 9001 course programme covers the following topics:

  • ISO 9001 quality and management. Basic concepts of quality management. Basic principles of quality. Standards for quality management systems.
  • Requirements of the ISO 9001 standard. Environmental analysis. Risk identification and assessment. Process management. Management responsibilities under ISO 9001. Resource management. Product realisation. Measurement, analysis and improvement.
  • Continuous improvement tools linked to ISO 9001: 5S Model, Six Sigma, the seven quality tools; Kaizen method.
  • Strategic Plan and quality. How to integrate the ISO 9001 certificate with the Business Plan and the Strategic Plan.
  • Other quality management standards: EFQM Model, ISO 14001 for environmental management, ISO 45001 for occupational health and safety, ISO 27001 for information security and other ISO standards.

The programme is tailored in each case to the specific needs of the course participants.