NC, corrective action and improvement action

Do you want to manage non-conformities, improvement initiatives and corrective actions all in one place? Do you know how to involve all staff in improvement initiatives? Do you want improvement initiatives to be used as learning opportunities?

What are non-conformities, corrective actions and improvement actions?

Non-conformity is a failure to meet a requirement of the standard, a legal requirement, or any requirement specified in the procedures of our management system (ISO 9001, ISO 14001, ISO 45001 or other ISO standards) relating to the products or services we provide. A Corrective Action is “the action taken to eliminate the cause of a Non-conformity and prevent it from recurring”. The definition itself indicates that we will need to identify the causes of the Non-conformity, implement the necessary actions and changes within the Management System to prevent it from recurring, and assess whether these actions have actually been effective.

Improvement actions aim to reduce the risks of non-conformities or to capitalise on opportunities to improve the organisation’s performance.

The ticketing system can be used to meet many of the requirements of ISO standards: incident management, non-conformities, corrective actions, customer complaints and customs irregularities.

Benefits of the ISO Software "Improvement Initiative"

The improvement actions in “Gesttic – ISO Software” offer you:

  • Adaptable to your needs. The management of non-conformities, improvement actions and corrective actions is tailored to your requirements.
  • Reduce staff and server costs. Thanks to the web-based format, increase your productivity and efficiency by involving all relevant staff in the effective implementation of improvement actions.
  • Easy to track and manage improvement actions, non-conformities and incidents. Management can easily see exactly how they are being resolved.

Strategic consultancy in management systems

Our strategic consultancy services for ISO management systems include: ISO certification.

  • ISO consultancy to help you achieve the ISO certification you require: ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for occupational health and safety.
  • ISO outsourcing for the maintenance of your certified integrated management system.
  • Internal ISO audit conducted by senior auditors of your ISO 9001, ISO 14001, ISO 45001 or Social Responsibility management system.
  • Management and quality training. Face-to-face training, online training and blended learning. We handle Fundae applications.