Reasons to obtain the ISO 9001 certificate
ISO 9001 quality certification is an important factor in differentiating organisations. Implementing ISO 9001 is beneficial for saving significant costs and improving the efficiency of companies, whilst also enhancing customer satisfaction. “Quality Management” with EmasConsultors, in accordance with the ISO 9001 standard, provides:
- Differentiation from competitors. ISO 9001 certification is a competitive advantage in the marketplace and a necessity in many sectors. Furthermore, ISO certification demonstrates trust, opening up many opportunities for the company, such as grants or public tenders.
- Improves customer satisfaction. ISO standards are customer-focused, so all processes must take the customer’s expectations and needs into account.
- Continuous improvement of processes. The standard applies the “Deming Cycle”. It optimises processes and improves the effectiveness and efficiency of the ISO 9001 quality certificate. This also helps to maximise the company’s internal productivity.
- Simplifies management and decision-making. The ISO 9001 standard can be integrated with the business plan, facilitating management. ‘Quality Management’ facilitates continuous improvement.
- Easy integration with other ISO standards. A quality system certified to the ISO standard is easy to integrate with other standards such as ISO 14001 and ISO 45001.
- Digital transformation of the company. ISO 9001 can be managed without paper, which improves information management and efficiency by automating processes.
Get your company certified to ISO 9001 with the help of our ISO consultancy.
Benefits of the ISO 9001 standard
“Quality Management” according to the ISO 9001 standard provides:
- Continuous improvement, using the ISO 9001 standard’s “Deming Cycle” which optimises processes and improves the effectiveness and efficiency of “Quality Management”.
- An excellent management tool. ISO 9001 can be integrated with the Business Plan, facilitating management. “Quality Management” facilitates continuous improvement.
- Easy to integrate with other standards. A quality system certified to the ISO 9001 standard is easy to integrate with other standards such as ISO 14001 and ISO 45001.
- “Paperless” quality system (with “Gesttic – ISO Software”). Helps to involve all stakeholders in the quality system, making ISO 9001 a management tool.
ISO Quality Consultancy
Implementing ISO 9001 certification requires specialised knowledge of quality management systems. The best option is to hire a specialised consultancy to support you throughout the implementation process.
The following “ISO 9001 consultancy” services are highlighted:
- ISO 9001 Certification. Consultancy for ISO implementation. For a company that is taking advantage of the benefits of the ISO standard for the first time, i.e., one that has not been certified before. Internal ISO 9001 Audit.
- ISO implementation requires an internal audit. If this is carried out by an external consultancy, it will help to improve the implementation and ensure maximum benefit.
- ISO 9001 Outsourcing. ISO 9001 certification requires maintenance, usually on an annual basis, to ensure that the company’s objectives and processes remain aligned with customer expectations.
ISO 9001 quality requirements
From an ISO 9001 quality certificate, we highlight the following requirements:
- The commitment of Management to quality management, as set out in the “quality policy”, approving strategic and quality objectives, and annually reviewing the results of the quality system in the “Management Review”.
- Establishing the procedure for the “control of documentation and records”. Typically, the documentation for a quality management system according to ISO 9001 includes the quality policy, manual, procedures, instructions, forms and external documentation related to the quality system.
- Train personnel involved in the quality management system, in accordance with ISO 9001.
- Identify and meet customer requirements (whether specified by them or not).
- Measure, analyse and improve processes, using tools from the quality management system in accordance with ISO 9001 such as process indicators, customer satisfaction, non-conforming product control and quality management system audits.
The objective of the standard is continuous improvement in the supply of products and/or services that meet the requirements of the quality system. The standard is intended to enable the organisation to continually seek customer satisfaction through the fulfilment of its requirements.