Calella Beaches Quality: Q and ISO 13009

The Quality of Calella's Beaches

Garbí Beach in Calella (Barcelona) was the first beach in Catalonia to be awarded the ‘Q for Quality’ beach certification. The ‘Q for Tourism Quality’ certification brings prestige, distinctiveness, reliability, rigour and promotion to tourist establishments.

The “Q for Quality” audits ensure that the service provided is a guarantee of quality, safety and professionalism. All this is to ensure customers have the best possible tourist experience.

The beach quality at Garbí (Calella), as per the “Q for Quality”, complies with ISO 13009 requirements. It is certified by SGS. The beaches of Calella also hold the Blue Flag and the Biosphere certificate.

EmasConsultors provides Strategic Outsourcing for the “Q for Tourism Quality” at Garbí Beach in Calella.

Among the many services available at Garbí beach (Calella), we highlight beach bars, catering, leisure and sports activities, sand hygiene checks, lifeguards, police patrols, waste sorting services and daily sand cleaning, amongst others.

The “Q” offers a quality system aimed at enhancing the tourist experience of beaches whilst respecting environmental values and the sustainability of ecosystems. ISO 13009 differs from other certifications in that it focuses on ensuring a positive user experience on the beach.

Beach quality under the Q for Tourism Quality standard can be integrated with ISO 9001, ISO 14001 and EMAS certification.

ISO consultancy services

At EmasConsultors, we can provide you with a comprehensive 360° service focused on beach quality, including:

  • ISO certification. Obtain ISO 9001 or Q quality certification, ISO 14001 or EMAS environmental management certification. We can also assist you with UNE 17001 universal accessibility certification or Corporate Social Responsibility (CSR).
  • Internal ISO audit of the beach tourism quality certificate. We can carry out an ISO 9001 audit, an ISO 14001 audit and an integrated tourism quality audit.
  • ISO outsourcing. Outsource the duties of the Quality System Manager and integrate this into your strategy and management